top of page
P.A.U.S.E.™ for Prevention Communication & Call Center Training Package

P.A.U.S.E.™ For Prevention Training Package for Communication, Dispatch & Call Center Professionals.


Package includes an implementation and instructor guide. Select the number of learners. An internal program manager (Group Leader) is able to assign courses to employees, track progress, view quiz and test results and confirm course completion and certificate. Learners must have access to a computer and printer as training modules are located on AE's Online Learning Academy and course materials are printed to a local in-house printer from the course content. A few deliverables are shipped to your location.


Packages of 5 to 150 employees are listed. To order a package for over 150 employees contact AE.


Payment Option: Contact Team Accurate if you prefer to be invoiced versus using a credit card.

If you are a trainer or group leader, a Team Accurate client care specialists will contact you to acquire participant names and email addresses for enrollment purposes, or instruct you on how to manage the process.


Group Leaders: AE recommends that you take a leadership and Train-the-Trainer course. We also recommend that you add support or sustainability packages to your purchase, now or in the near future. After you add this package to your cart, visit the "All Training Services" page, click on the "Leadership for At-Desk Workforce" button and add a virtual or online Leadership Training Course to your purchase. Visit the "Packages" page to review and select any additional options you may want to add to your program.

P.A.U.S.E.™ for Prevention Communication & Call Center Training Package

  • Doc-in-a-Box™ training programs and packages require execution of a license agreement. Year one license fee is included in price listed. Licensed users enjoy many benefits, such as discounts on materials, annual course updates, discounts on additional training modules and more. Call AE for more details at 1-866-950-3746 or email

bottom of page