1.866.950.ERGO (3746)
We Care About...
Your Privacy
We respect and are committed to protecting your privacy.
We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser, including your IP address, cookie information and the page(s) you visited.
We value the time and resources of our clients. This information is used to make our website experience more efficient and enjoyable.
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We will never sell your personally identifiable information to anyone.
Your security
Your payment and personal information are always safe.
Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure online commerce transactions.
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This software encrypts all of your personal information, including your credit card number, name and address, so that it cannot be read over the internet.
refunds
All sales are final.
Any refund, if authorized will be provided as a credit to your account to be used toward any future purchases of Products, Systems or Training.
At Accurate Ergonomics, we want to earn your business and referral.
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Please let us know how we can better serve you.
SHIPPING & DELIVERY
We accept payment in full prior to the packaging and shipping of your product/s.
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95% of the shipments of printed materials leave our fulfillment center within 7 days of your order.
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Other products or services may take longer and delays may be for different reasons, such as availability and shipping/receiving challenges during and after the Covid-19 pandemic. We will inform you of any shipping delays for your purchases.
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We look forward to serving you now and in the future, for all of your Injury & Illness Prevention needs.
claims procedure
Any damage as a result of shipping should be directed to the FedEx call center.
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The FedEx call center is available 24/7 at 1-800-436-3339. FedEx Office hours vary by center. Most office locations are open: M-F 7am to 10pm;
Sat 8am-8pm; and Sunday 10am-8pm. Office hours may vary.
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Notification of any claim must be made within fifteen (15) days of the date of invoice, or date of shipment, whichever is/was sent first.
For any claim related to damage of a printed product during shipping, you must notify FedEx within seven (7) days after delivery of such printed products.
In the case of a claim concerning any defective printed products, you may be asked to return the defective printed products to FedEx Office at either the FedEx Office and Print Center where the product was produced, by calling us at 1-800-2-KINKOS or by sending an email message to fedexoffice.customerrelations@fedex.com.
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For liquid products, there are no returns and no refunds.
For physical products the manufacturer's warranty, process and instructions apply.
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Contact Team Accurate Ergonomics if we can be of any assistance.
1-866-950-3746, or by email at info@accurateergonomics.com.