The intense focus on COVID-19 protection has pulled the focus away from other Health and Safety responsibilities, specifically those related to ergonomics and preventing costly injuries. The responsibility of every employer is to protect employees from ergonomic hazards, illnesses and injuries. These need to remain a priority.
Returning Associates to work and caring for essential workers amid CODVID-19 is causing stress for both employers and employees with questions like these:
How can we reopen safely and stay open? What procedures do we need to put into place? How can we ensure procedures, safe practices and safe behaviors are being followed?
Another unavoidable question is, "How do we compensate or adjust for the cost and time lost cleaning and sanitizing guest rooms?
The cost to clean and sanitize hotel guest rooms, meeting rooms, lobbies and other areas has increased due to the COVID-19 pandemic and new regulations. With the increasing number viruses in the world, these new procedures and protocols may last for years, if not forever.
Some hotels have reported a 50% increase in the time needed to clean a guest room, from 30 to 45 minutes. The choice for hoteliers is to raise room rates, clean fewer rooms per housekeeper, hire more employees, or to increase human and task efficiency in a number of areas to offset increased cost.
Seconds quickly turn into minutes and minutes turn into hours, so every second counts.
Hoteliers and Associates are affected in different ways. Hotels need to manage resources in a balanced manner, one that protects the health and safety of their workforce, guests and the hotel's bottom-line. At the same time, Associates feel and react to the pressure to produce, whether stated or not.
The nature of human beings is to start taking shortcuts and rushing in order to complete a task or a set of tasks in a given time. These conditions are a set up for costly injuries to occur, today and tomorrow. The average cost of each soft-tissue injury is $60.000.
The cost of maintaining a workforce is also rising.
This occurs in many interconnected areas, such as: turnover, hiring, absenteeism, PPE, morale, job satisfaction, Workers’ Compensation claims, and presenteeism - "Being on the clock, but not productive due to fatigue, pain or other health challenges."
Presenteeism alone costs more than $125,000 a year, for every 50 employees. Add this to the average cost of injuries and the loss approximately $4.00 per hour, per employee, or more depending on the wage scale.
In a workforce with 100 employees that represents an "annual loss" of $800,000.00!
Increased stress, fatigue and at-risk or unsafe behaviors while performing tasks is proven to lead to an increase in illnesses and expensive Musculoskeletal Disorders, such as back, neck, shoulder, wrist and knee injuries. If you want to be shocked, just ask your employees at your next meeting to raise their hands if they have any back or shoulder pain.
Every raised hand is a leading indicator of a future injury, a costly claim, legal fees and potential OSHA investigations and fines.
Hotels have a lot on their plate and OSHA is not just looking at plans and reports. In addition to the fairly new regulations around the prevention of Hotel Musculoskeletal Injuries (MIPP), which many hotels were struggling to fully comply with before the pandemic, OSHA is also one of the agencies in charge of enforcing COVID-19 regulations.
If you have not heard, OSHA has hired many new inspectors.
OSHA is significantly increasing their number inspections and fines can be very expensive...
... Much more than the solution!
Hotels must do what is necessary to safely increase human and task performance efficiency, to reduce the time, energy and costs required to complete every task. This will create the time needed to handle PPE, clean, sanitize and finish every assignment - every shift.
Think about the economic course correction your hotel would make if efficiency and productivity increased 20%, 30% or more - and losses from injuries were cut by 60% to 90%. These are the success metrics that every manager wants to achieve.
It takes much more than a 10 minute video or a 30 minute training to reduce risk, improve efficiency and achieve sustainable positive results in performance and prevention. It takes a proven hospitality education and skills training program, coupled with a with a system that ensures success. A continuous behavioral improvement process, with structured compliance and built in sustainability.
Accurate Ergonomics offers the best training programs available for every hotel and every Associate: Housekeepers, Housepersons, Laundry & Lobby Attendants, Uniformed Services, Front-Desk, Sales & More. Includes Spanish language options.
Less time is needed to clean each room with healthy, energy saving skills and behaviors.
"Every hotel that implements the Accurate Ergonomics Hotel P.O.W.E.R. Training Program experiences improved Associate health and safety, increased efficiency (productivity), and a significant reduction in both risk and costly injuries."
Take full advantage of this window of opportunity to improve the health and skills of your returning workforce, every new hire, essential workers, plus team members who are working remotely.
Reopening and staffing a hotel the right way, with the best hospitality training program on the market, will solve these challenges and more - once and for all.
Associates will feel better every shift
Own the skills and behaviors they need to maintain their own health and safety
Know that you care about each of them, as well as their productivity
Have greater loyalty to your hotel and brand
Receive the education and training they need to be more efficient and save time
Prevent costly and painful injuries
Pass an OSHA inspection
Add value to your Hotel & Guest Experience
AE's proven solutions will keep your Hotel, Associates and Guests healthy and safe, today and tomorrow:
COVID-19 Risk & Hazard Assessments and Action Plans
IIPP/MIPP Risk and Hazard Assessments / Mock OSHA Inspections
COVID-19 Infectious Disease Control Best Practices Training Course
MIPP Essentials Training for Housekeeping Associates & Supervisors
P.O.W.E.R. Training for All other Physical Jobs
Health, Ergonomics & Injury Prevention Training for Office, Admin & Front Desk
Online Learning & Classroom Training (Delivered by Your Staff)
On-Site & Live Webinar Training Options
Train-the-Trainer Programs & Do-it-Yourself Packages
Compliance & Sustainability Packages
Remote/Virtual Assessments & Courses for At-Home Employees
Tele-Health and Tele-Ergonomics, with Personal Coaching
Imagine the savings if efficiency at your hotel improved by just 10% and injuries declined by 50%.
Let our team show your team how to accomplish your hotel's current and future health & safety goals, plus ensure you are in compliance with OSHA/CDC COVID-19 and MIPP regulations (Musculoskeletal Injury Prevention Program), today and every day.
Our new subscription model gives you: 24/7 access to the courses your managers, trainers, supervisors and workforce needs, free annual updates and new courses, new hire training any day or time, discounts on over 100 deliverables, packages and more.
A "Training Program & System" you can count on years into the future, customized for your needs - all at affordable subscription prices (Annual payments receive a discount).
Accurate Ergonomics will help your hotel reopen, stay open, minimize risk and loss, and maximize your profits year over year. That's our specialty!
See our hotel training offerings or contact us today!
209.647.3303 - 707.894.4544 - 1.866.950.ERGO (3746)
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